probleme d ouverture de somachine

[cedric59]

bonjour ,

j ai un message d erreur lors de l ouverture du logiciel somachine.

!!! Unhandled Exception !!!

Message: The options could not be loaded.
(Reason: Root element is missing.)
Source: OptionStorage.plugin
TargetSite: Load
StackTrace:
at _3S.CoDeSys.OptionStorage.OptionStorage.Load(OptionRoot root, Stream stream)
at _3S.CoDeSys.Engine.x2b1a80196349e5d4.x933252b09eb65bbf()
at _3S.CoDeSys.Engine.x2b1a80196349e5d4.x20aee281977480cf()
at _3S.CoDeSys.Engine.Engine.Initialize(String stDefaultProductPathComponent)
at _3S.CoDeSys.Engine.Engine.Initialize()
at Elau.Epas5.Facade.ComponentFacade.Initialize()
at Elau.Olymp.ProductManager.ProductManager.ConfigurationInitialization.InitializeComponentFacade(Component component, IProductManagerCallbacks productManagerCallbacks)
at Elau.Olymp.ProductManager.ProductManager.ConfigurationInitialization.InitializeConfiguration(ProductManagerCallbacks productManagerCallbacks, Configuration currentConfiguration, String splashToolName, Boolean showSplash)
at Elau.Olymp.ProductManager.ElauComponentManager.Initialize()
at Elau.Epas5.Program.Main(String[] args)

Log stored in : C:\Documents and Settings\admin\Local Settings\Temp\SoMachine Motion-Exception-2019-05-12-18-17-47.log

---------- TRACE ------------
CM: ComponentManager started (configuration details follow)
CM: PrivatePath: C:\Program Files\Schneider Electric\SoMachine Motion\EPAS\V1.36.32.0\Common
CM: RootFolder: C:\Program Files\Schneider Electric\SoMachine Motion\EPAS\V1.36.32.0
CM: RelativeCommonFolder: Common
CM: RelativePlugInsFolder: PlugIns
CM: RelativeProfilesFolder: Profiles
CM: RelativeInformationalProfilesFolder: Profiles\Informational
CM: ShadowCopyFiles: True
CM: SpecificStartupCulture: fr
CM: SameStartupCultureAsOS: False
CM: PlugInCache initialized successfully
CM: Set active profile: 'V1.36.32.0-Full'


Pouvez vous m aider merci

[sinced]

bonjour ,

j ai un message d erreur lors de l ouverture du logiciel somachine.

!!! Unhandled Exception !!!

Message: The options could not be loaded.
(Reason: Root element is missing.)
Source: OptionStorage.plugin
TargetSite: Load
StackTrace:
at _3S.CoDeSys.OptionStorage.OptionStorage.Load(OptionRoot root, Stream stream)
at _3S.CoDeSys.Engine.x2b1a80196349e5d4.x933252b09eb65bbf()
at _3S.CoDeSys.Engine.x2b1a80196349e5d4.x20aee281977480cf()
at _3S.CoDeSys.Engine.Engine.Initialize(String stDefaultProductPathComponent)
at _3S.CoDeSys.Engine.Engine.Initialize()
at Elau.Epas5.Facade.ComponentFacade.Initialize()
at Elau.Olymp.ProductManager.ProductManager.ConfigurationInitialization.InitializeComponentFacade(Component component, IProductManagerCallbacks productManagerCallbacks)
at Elau.Olymp.ProductManager.ProductManager.ConfigurationInitialization.InitializeConfiguration(ProductManagerCallbacks productManagerCallbacks, Configuration currentConfiguration, String splashToolName, Boolean showSplash)
at Elau.Olymp.ProductManager.ElauComponentManager.Initialize()
at Elau.Epas5.Program.Main(String[] args)

Log stored in : C:\Documents and Settings\admin\Local Settings\Temp\SoMachine Motion-Exception-2019-05-12-18-17-47.log

---------- TRACE ------------
CM: ComponentManager started (configuration details follow)
CM: PrivatePath: C:\Program Files\Schneider Electric\SoMachine Motion\EPAS\V1.36.32.0\Common
CM: RootFolder: C:\Program Files\Schneider Electric\SoMachine Motion\EPAS\V1.36.32.0
CM: RelativeCommonFolder: Common
CM: RelativePlugInsFolder: PlugIns
CM: RelativeProfilesFolder: Profiles
CM: RelativeInformationalProfilesFolder: Profiles\Informational
CM: ShadowCopyFiles: True
CM: SpecificStartupCulture: fr
CM: SameStartupCultureAsOS: False
CM: PlugInCache initialized successfully
CM: Set active profile: 'V1.36.32.0-Full'


Pouvez vous m aider merci

Bonsoir,
Pouvez vous preciser le systeme d'exploitation et la version de So Machine qui plante ?